Freight & Delivery
When can you expect to get your products delivered?
We ship same day if you order is placed and accepted before 12 noon. Deliveries normally take 2-5 working days depending on country.
UPS delivers to an address of your choice within EU.
What does the freight cost?
The freight charges will always be shown on your order and may vary depending on the destination country.
For further information look at our Terms & Conditions.
Can I change the contents of an order or change address?
Contact us as soon as possible on tel. +49 (0) 4106 76770.
However, we cannot guarantee that we will be able to carry out the change if your item is packed and ready for dispatch. If the contents in your order need to be changed, the amount must be the same.
If I do not receive my order confirmation?
You can write to us at firstname.lastname@example.org and ask us to send a new order confirmation.
The email can also get stuck in your own SPAM filter.